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英文简历(酒店文职人员)HOTEL CLERK

2006-12-18 20:47:03
 
 

   Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
  
  OBJECTIVE:
  To contribute developed customer relations and administrative skills to a challenging in a hotel.  

  
  
  SUMMARY OF QUALIFICATIONS:
  
  Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
  Detail-and goal-oriented.
  Function well in high-stress atmosphere.
  Knowledgeable on both EECO and APTEC computers systems.
  CAREER HISTORY
  1992-Present THE OLIVER HOTEL,Whitewater,KS
  Hotel Clerk
  Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests,corporate accounts,and suite rentals.Inspected rooms.
  
  1988-1991 WALDEN HOTEL,Walton,KS
  Hotel Clerk
  Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
  
  
  1986-1987 WALDEN HOTEL,Walton,KS
  Sales Associate
  Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
  
  1983-1985 BETHEL COLLEGE,North Newton,KS
  Secretary
  Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
  
  EDUCATION
  BETHANY COLLEGE,Lindsborg,KS
  Bachelor of Science;Sociology,1983
  
  PREFERENCES
  Furnished upon request.
  
  Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
  Education is de-emphasized because candidate's work history is strong.


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